Core Values

Our shared mission is to develop the best range of water controls for the modern built environment, backed by a first class service ethos. We want to be seen as a dynamic, vibrant business that is increasingly important to our customers, enabling us to grow faster than market rates and increase our long-term value.


We set the benchmark for water controls through customer-led insights that help us to invent and enhance products that are perfectly suited to the modern built environment, today and tomorrow.


Our products are robust and hardwearing, made to the highest specifications, using pioneering techniques and only the very best
materials. We meet or exceed all relevant UK product standards, so that our customers can specify Reliance with confidence.


All Reliance products are designed with ease of installation and minimal maintenance in mind to save our customers time and reduce overall project cost.


We will consistently deliver a broad and innovative range of water controls, for both domestic or commercial applications, backed by technical expertise, safety-critical design and service that customers can rely on.


Our products help customers achieve their sustainability goals, from gaining maximum energy and water efficiency, to the re-use and re-cycle pedigree of our plumbing systems, and the time-saving installations for optimal deployment of resources.