Leading manufacturer Reliance Worldwide Corporation (UK) Ltd (RWC UK) has been named supplier of choice by staff at Plumbase Industrial (PBI). It’s the first time the award has been presented, and was voted on internally by staff at the merchant’s 14 stores nationwide.
The award recognises the exemplary level of customer service provided by RWC staff to PBI and votes were cast between the 30 major suppliers to PBI, with RWC coming out on top. The management of PBI wanted to recognise the service provided by its suppliers as a way of thanking them for going that extra mile, and this award will be reviewed on an annual basis.
Speaking of the award, Koert Munnik, Commercial Director for RWC UK says: “At RWC we always seek to differentiate ourselves by going that little bit further to help out a customer, be it a merchant, an architect, specifier or a contractor. All customers are seen as equally important and this award serves as recognition to all our staff that their hard work has not gone unnoticed by our customers and our management.”
RWC will be at Ecobuild at the Excel exhibition centre on 8-10 March, exhibiting some of its class leading products and staff will be on hand to discuss its latest innovations and demonstrate why it was voted supplier of the year.